Shipping Policy


Due to Covid-19, shipping times may be delayed at this time. We greatly appreciate your patience as we are working hard to get orders sent out as soon as possible. 

Shipping Policy

  • All orders take about 1-3 business days to process & about 1-3 days to ship, all depending on the item & unless told otherwise. Please contact us for exact time on all products & we can gladly assist.
  • Shipping & Handling are not refundable.
  • Return shipping is paid for by customer unless there was a mistake or if customer received a defective item.
  • Route is a shipping insurance option that is offered to all customers at checkout & is highly recommended when purchasing. If the Route option is turned off by the customer & is not purchased along with their order, the customer is then responsible for any lost, stolen, or damaged packages. 

DISCLAIMER: THE LAVENDER LUNA IS NOT RESPONSIBLE FOR ANY MISUSE OF OUR PRODUCTS & PLEASE USE ALL OF OUR PRODUCTS AT YOUR OWN RISK